Monday, August 31, 2009

Double Diamond Properties

Double Diamond Properties, owner of Eagle Rock Resort in PA, The Cliffs resort on Possum Kingdom Lake Texas, The Retreat at Cleburn TX, Rock Creek Resort on Lake Texoma, and White Bluff Resort on Lake Whitney Texas.

You are liars. You made an offer to me, and then changed the requirements. Your sales marketing is apparently based on lies and deceit.

In the previous post you might have read that My wife and I were offered a free gift from Double Diamond Resorts, 2 sets of golf clubs, in return for touring the property at White Bluff resort. I called and spoke to a lady in marketing. I told her frankly that we were not likely to buy any property, but we would come and look around in order to get the free gift. She accepted that. We spoke of the requirements, which had been printed on the card I was sent in the mail. We met them as listed, and the appointment was made. Schedules were changed, days set.

Later, I was sent a confirmation Email from Double Diamond Resorts. In it, the requirements had changed, and we were no longer eligible. I called again and asked why the change. I was told that the requirements had changed after the mailing and we would have to cancel.

It makes me wonder; If they are so ready to change requirements, what would the sales pitch have been like? Would they have changed sales tactics? Would they have lied to sell property? Did they change requirements because I told her we wouldn't likely purchase?

I hope many who might receive a notice from will see this, and change their minds about going.

Why is it that it takes such shady marketing to get people to buy land?

Double Diamond resort, and White Bluff Resort properties- I will always hate you.

Mr Fixit

15 comments:

Starik Igolkin said...

Sorry to hear that this turned out to be a bait-and-switch type of scam after all. Hopefully, this will come around to bite Double Diamond where it hurts.

Anonymous said...

Your the jew trying to scam them out of golf clubs.

Mr. Fixit said...

Wow anony mouse,

You are an idiot. Posting insulting comments behind a cloak of anonymous.

And you don't understand the facts of an agreement.

come back later when you grow up.

Mr Fixit

Kelly Williamson said...

I've received everything promised to me plus more. No issues here.

Anonymous said...

I used to work for Double Diamond. . The gifts usually have requirements such as age, income, and credit. The requirements to receive a marketing gift do change every so often. This is because of one of two things. Either the bank who does the financing has changed their requirements or the marketing department has found that individuals from a specific income or age bracket are no longer purchasing property.

Anonymous said...

Ditto the bait and switch tactics of Rock Creek resort. I "qualified" for a site visit and was promised an iPad2 as my gift. They call today, 2 days prior to the visit, and claim that Apple has forbidden them from giving away iPad's anymore. Now they are offering gifts that are your typical low cost to them gifts, ones that would end up in the garage never being used.

Anonymous said...

Double Diamond is a scam. Please do yourself a favor and attend a property owner meeting before buying. Listen to the screaming and cussing from the current property owners and see if that is something you want to be invloved in.

Anonymous said...

I believe DD is a scam, they called me and offered an ipad no matter I buy or not. However, on their confirmation, it only mentioned $60 dining certificate. I think, if I am not buy their land, they will end up to give me $60 instead of ipad2 since it shows on confirmation.

I decide not to waste my time after I read your post.

B. Nye said...

To all,
My wife and I just went throught the full tour of Rock Creek Resort on Lake Texoma, there was 0% pressure to purchase, we were showen two different lots both with different qualities and both with a different price (understandable since one was in an area that was already built out with paved roads and utilities). The golf course is well designed and from the looks of the homes that are being built it will be a very nice place for a vacation house or a place to retire or telecommute from.... These people don't seem to be scamming anyone, nor do they bait and switch the "prize"/"gift" for just taking the tour and listening to their pitch. (Oh wait they did call and told us the the "advertised" gift had changed slightly, instead of a set of TaylorMade Burner2 irons, and TM bag w/stand + a Kindle Fire, the clubs would be TaylorMade RocketBlasters, which is a newer and better set of clubs in my oppinion). After the tour and sitting down to talk number, my wife & I decided that it was just not the right time for us to make the purchase (not due to income, more of a decision based on our daughter has 2 to 3 more years of college and we are both in well paying jobs but my wife is in banking and I'm in medical IT). After declining the offer we were asked to wait for about 5 minutes while the manager of the gifting dept got the paper work together, she greeted us handed us a form to fill out and a sheet with not only the advertised gifts, but a list of 6 things to choose from, including 2 iPad2's, a full set of TM irons + woods & drives w/ a bag, $600 cash, $900 Callaway gift card, or a $600 best buy gift card.... We signed for our gift and left..... All in all it was 2 hours out of our Sunday to get about $900 worth of stuff, no one pressured us, no one made us do anything, all we (or for that mater you) have to do is say NO thank you this is not for me...... They are not scamming, they are running a business.......

Cheers,
B. Nye

Unknown said...

I experience what seemed like a bait and switch. When I signed up, the offer was the iPad Mini and iPod. When I called to confirm the appointment, they had switched to golf clubs. I don't know what the clubs were worth in a store, but I'm don't gold so they were not worth much to me. I do know that Apple does now offer much in the way of discounts off their retail prices, but gold clubs seem to be a high mark-up item, so I think this smells like a bait and switch. In any case, it's a bad tactic and I will definitely not consider doing business with any of their resorts.

Anonymous said...

I did this today. They will not continue with the tour if your credit isn't up to par. Once they run your credit and see you can afford a lot then you are allowed to come for the tour. For us it was about three hours. It took a while for her to understand we just don't make real estate deals without having 24 hrs to think about it but she finally got it. We got some taylormade 2.0 irons and best buy gift cards to purchase a mini ipad. It's a nice investment if you can afford it but for us, it didn't make much sense since we have two kids under six. "Exclusivity" is their big pitch besides the golf corse.

Anonymous said...

My husband and I took the sales tour yesterday and received our gifts as promised.

The premise of purchasing in this subdivision is to purchase an awful, tiny lot, on sale, with a lot of incentives and then to trade the horrible lot at sometime in the future for a more desirable lot. As more lots open up, you are expected to repeat this trading arrangement over and over again and the sales people keep reselling those original lots over and over again.

We were told that we would have no chance of buying one of the more desirable lots looking over the water or golf course, when and IF they open up because those landowners participating in the trading business get fist dibs.

This unconventional sales method benefits someone but I'm pretty sure it's the developer and the sales people, not the lot owners.

Anonymous said...

My husband and I took the sales tour yesterday and received our gifts as promised.

The premise of purchasing in this subdivision is to purchase an awful, tiny lot, on sale, with a lot of incentives and then to trade the horrible lot at sometime in the future for a more desirable lot. As more lots open up, you are expected to repeat this trading arrangement over and over again and the sales people keep reselling those original lots over and over again.

We were told that we would have no chance of buying one of the more desirable lots looking over the water or golf course, when and IF they open up because those landowners participating in the trading business get fist dibs.

This unconventional sales method benefits someone but I'm pretty sure it's the developer and the sales people, not the lot owners.

Anonymous said...

I don't know if its a scam but I do know they aren't very smart. They qualified me because I exceeded the income level and set an appointment. Then they called back 30 minutes later and said I was 7k short because the income requirement is higher if you have a college student. It makes no difference to them that he has a full ride, will graduate with no debt in 6 months, I have no debt and have my house paid in full. I guess they would prefer someone that makes 7k more even if they owe 300k on a house. They said I could still come on a different prize package but I declined. If they don't want my money, I don't want them either.

Anonymous said...

I'm curious if any folks here are experiencing this with Eagle Rock resorts or the other locations? I realize it is all under Double Diamond, so maybe it doesn't matter...

Considering a home purchase in Eagle Rock, and I admit that there is VERY little information online about the property, restrictions, etc.